AI Voice Agents for Home Care Scheduling
Fill Every Callout in Under 10 Minutes
Phoebe's AI agents call, text, and message every eligible caregiver to fill shifts in minutes, not hours.
HIPAA-compliantIntegrates with your scheduling systemWhite glove support
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Trusted by hundreds of home care offices nationwide
Case Study
About You In-Home Care · WellSky
8,500 hours of care, 500 shifts a week—covered without the scramble.
The Mississippi-based team triggers Phoebe to call or text up to 50 caregivers at once, gathers availability within minutes, and lets confirmations run in the background. Weekend staff lean on Phoebe so coverage keeps moving while they focus on families.
Read the full case study ↗“Before it would take over 30 minutes; with Phoebe it’s under 5 minutes to cover a shift—while the team keeps working on other things.
Max Martinolich, Scheduling lead, About You In-Home Care
Double Your Scheduler Productivity, and Get Your Nights and Weekends Back.
Let's talk about how Phoebe can help your team.
Phoebe begins outreach immediately—within seconds of being notified of a call-out. Our AI agents simultaneously call, text, and message all eligible caregivers based on your rules and priorities.
Yes! You have complete control over the contact sequence. For example, you can prioritize internal per diem staff first, then staff who won't go into overtime, then agency partners. Phoebe follows your exact rules and priorities.
The first caregiver to confirm gets the shift, and Phoebe immediately notifies all other contacted staff that the position has been filled. This prevents confusion and keeps everyone informed.
Yes, Phoebe integrates with major healthcare scheduling platforms including WellSky, Homecare Homebase, AlayaCare, and MatrixCare. Once a shift is filled, your system is automatically updated.
Absolutely. While Phoebe handles the initial outreach and confirmation, your team can step in at any point to handle clinical questions, special requirements, or patient-specific needs. We hand off seamlessly when human touch is needed.
Most facilities report saving 2–5+ hours per day on call-out management. Instead of making 30–50 individual calls, Phoebe handles everything simultaneously, typically filling shifts in under 10 minutes.
Yes! You can train Phoebe to use your team’s language, tone, and communication style. We’ll help you set up a custom training plan so Phoebe feels like part of your team.
HIPAA-Compliant