AI scheduling for home care agencies

Fill Every Callout in Under 10 Minutes

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Phoebe is the AI scheduler that calls, texts, and messages every eligible caregiver the moment a shift opens. Live in 300+ home care offices. Our benchmark is 75% of open shifts filled in under 15 minutes with no human involved.

Trusted by home care agencies nationwide

About You In Home Care
Visiting Angels
Home Matters Caregiving
Senior Helpers
Elite Home Care Day Centers & Transportation
SYNERGY HomeCare
Right at Home
HomeWell Care Services
Home Helpers Home Care
Always Best Care
Seniors Helping Seniors
FirstLight Home Care
A Place At Home
Touching Hearts at Home
Interim HealthCare
Comfort Keepers
Griswold Home Care
About You In Home Care
Visiting Angels
Home Matters Caregiving
Senior Helpers
Elite Home Care Day Centers & Transportation
SYNERGY HomeCare
Right at Home
HomeWell Care Services
Home Helpers Home Care
Always Best Care
Seniors Helping Seniors
FirstLight Home Care
A Place At Home
Touching Hearts at Home
Interim HealthCare
Comfort Keepers
Griswold Home Care
About You In Home Care
Visiting Angels
Home Matters Caregiving
Senior Helpers
Elite Home Care Day Centers & Transportation
SYNERGY HomeCare
Right at Home
HomeWell Care Services
Home Helpers Home Care
Always Best Care
Seniors Helping Seniors
FirstLight Home Care
A Place At Home
Touching Hearts at Home
Interim HealthCare
Comfort Keepers
Griswold Home Care

What home care owners say about Phoebe

Real agencies, recorded on camera. Tap any clip to hear it from them.

75% fewer missed shifts
“Our missed shifts have dropped 75%. I don't think there's been anything revolutionary in our industry until this.”

Tiffany Phelan, Owner

Senior Helpers CA + AZ · 4 franchise locations · 225 clients · 300+ caregivers

Senior Helpers logo
30+ minutes to under 5 per shift
“Before it would take over 30 minutes; with Phoebe it's under 5, while the team keeps working on other things.”

Max Martinolich, Scheduling Lead

About You In Home Care · 8,500 hours of care · 500 shifts/week

About You In Home Care logo
66% faster fills, half the staff
“We should probably have had at least two full-time schedulers. But we have one lead scheduler, and Phoebe.”

Heidi Nyvoll, Owner & President

Right at Home Southwest Florida · 2 locations · 130 caregivers · 150 clients

Right at Home logo
Shifts filled in 15 minutes
“Our typical time to staff a shift is 15 to 30 minutes, usually closer to 15.”

Debbie Lee, Operations Director

HomeWell Care Services of Colorado

HomeWell Care Services logo
80% of caregiver comms handled
“My schedulers have gone from being firefighters to strategic thought partners.”

Nate West, Owner

Heritage Home Care

Heritage Home Care logo
★★★★★

“Our typical time to staff a shift is 15 to 30 minutes — usually closer to 15.”

Debbie Lee, Operations Director

HomeWell Care Services of Colorado

★★★★★

“They're basically my favorite vendor — they deliver everything they say they will, on time or earlier.”

Tiffany Phelan, Owner

Senior Helpers CA + AZ

★★★★★

“We click a couple of buttons and Phoebe calls 50 people in about five minutes.”

Max Martinolich, Scheduling Lead

About You In Home Care

★★★★★

“She left orientation with a full schedule and her care plan — she knew exactly what she needed.”

Aubrey Chavez, Director of Operations

Right at Home Southwest Florida

★★★★★

“The voice doesn't sound like a robot — it sounds human. We tested it ourselves, and I was sold.”

Debbie Lee, Operations Director

HomeWell Care Services of Colorado

★★★★★

“My schedulers have gone from being firefighters to strategic thought partners.”

Nate West, Owner

Heritage Home Care

What you get with Phoebe on your team

Phoebe listening to a caregiver callout and creating a new open shift
#1

Every callout answered the moment it happens

A caregiver calls out by phone or text at 2am. Phoebe picks up, logs the open shift in your scheduling system, and starts working it before anyone on your team wakes up.

Phoebe contacting dozens of caregivers at the same time
#2

Every eligible caregiver contacted at once

Phoebe calls, texts, and app-messages up to 50 qualified caregivers in parallel, handles the back-and-forth, and remembers every preference so nobody gets a call they asked not to get.

A scheduler receiving a summary of a filled shift
#3

A summary, not a scramble

The shift is staffed, the EHR is updated, the client is notified, and your scheduler gets a one-line summary. When Phoebe can't fill it, your team starts with a ready-to-say-yes list instead of from zero.

A 1:40am caregiver text asking for coverage, answered immediately by Phoebe

You're authorized for 3,000 hours a week. You're filling 900.

Every callout is the same scramble. Your scheduler works down the list one caregiver at a time. Voicemail. Voicemail. "Let me check and call you back."

Forty-five minutes later the shift is covered, or it isn't. Then it happens again at 9pm. And at 2am on a Saturday.

Here's the part nobody tells you: it isn't a scheduler problem. It's a math problem. One person can only have one conversation at a time.

Phoebe has fifty. Every eligible caregiver hears about the shift in the same minute, the first yes wins, and your scheduler sees the result instead of making the calls.

Fill rate goes up. Billable hours go up. Nights and weekends go back to your team.

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Built for agencies that are growing.

It's built for agencies running 500+ weekly billable hours on WellSky, AxisCare, HHAeXchange, AlayaCare, or Generations. If that's you, you can be filling shifts with Phoebe within days of a demo.

Not there yet, or on a different system? Tell us about your agency anyway and we'll come back with the right next step.

Phoebe is live in 300+ home care offices, coordinates 615,000 hours of care every week, and is backed by $9.5M from Slow Ventures, Quiet Capital, and Moxxie Ventures.

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From demo to filled shifts in days, not months

30 minutes

Demo, this week

Under 24 hours

Kickoff to first filled shift, no EHR migration

None

Setup work for your team. We do the implementation

Get your nights and weekends back.

Tell us about your agency and pick a demo time right here.

See How Phoebe Can Help Your Team

Frequently asked questions

A 30-minute call with someone from the Phoebe team. We'll look at how your agency handles callouts today, walk through how Phoebe would fill a real shift from your schedule, and map out what getting started looks like for your team.
Phoebe meaningfully increases the amount of scheduling your team can get done, 2-3x to start, compounding over time. Phoebe handles the 50 calls that go to voicemail, the 2am coverage scramble, the weekend shift juggling. Your schedulers focus on relationships, complex cases, and the work that actually needs a human. Our customers tell us their schedulers feel less stressed, not less needed.
Phoebe communicates in your agency's voice and uses the channel each caregiver prefers: text, call, or both. The memory layer means Phoebe never contacts someone who said not to, and remembers their preferences from every past interaction. Most caregivers prefer the speed. They get shift offers instantly instead of waiting in a phone tree.
It escalates to your team with a full summary: who was contacted, who declined, what the options are. You never start from zero. Our benchmark is 75% of shifts filled in under 15 minutes without any human involvement.
Days, not months. No EHR migration. No new software to learn. Phoebe connects to your existing systems and can start filling shifts within 24 hours of kickoff. We handle the implementation. Your team doesn't need to build anything.
We raised $9.5M from world class investors like Slow Ventures, Quiet Capital, and Moxxie Ventures. We're live in 300+ home care offices across the country. This is purpose-built technology from a team that lives and breathes home care, with a solution that is here to stay.
Absolutely. Most agencies start with scheduling outreach, see results within the first few days, and then expand to shift confirmations, time tracking, and more autonomous features as they get comfortable. You control the pace and rollout across your offices.
A lot of agencies come to us after trying other solutions. Flashy demos that over-promise, then under-deliver. Tools that leave the coordinator more messes than results. If your current tools were meeting your needs, you probably wouldn't be here reading this.