Phoebe handles 7 in 10 missed clock-ins and outs automatically.
Phoebe is the AI teammate for home care agencies that texts and calls caregivers the moment a clock-in or clock-out is missed. Agencies using Phoebe see 7 in 10 missed punches resolved automatically, with zero work from the office. Live in 800+ home care offices.
Live in 800+ home care offices
What Agencies Using Phoebe Say
“If I got rid of Phoebe, I think some of my schedulers would try to go find an agency that had Phoebe because that's how powerful it's been for them.”
Nate West, Owner
Heritage Homecare AZ
Dave from our team walks through what happens when a caregiver misses a punch, and how the record gets put right.
Dave Dworschak, Head of Growth
Phoebe
“Our missed shifts have dropped 75%. I don't think there's been anything revolutionary in our industry until this.”
“80% of our caregiver communications are now being handled by Phoebe.”
“We should probably have had at least two full-time schedulers. But we have one lead scheduler, and Phoebe.”
“The voice doesn't sound like a robot. It sounds human. We tested it ourselves, and I was sold.”
How Phoebe handles a missed punch
No app for caregivers to download. No timesheets to reconstruct on Friday. Just a quick text, and a clean record in your system.
Caring Hands Home Care
Text Message · Today 10:03 AM
Hi Maria, this is Caring Hands Home Care. We don't see a clock-in for your 10:00 AM visit with Mr. Johnson yet. Are you with him now?
Yes! Just walked in, forgot to clock in 🤦♀️
No problem! I've got you clocked in at 10:00. You're all set. Thanks, Maria!
1. Phoebe spots the miss
The moment a shift starts or ends without a clock-in or clock-out, Phoebe catches it. No more messy next-day cleanup.
2. Phoebe reaches the caregiver
A text goes out first, then a call if needed, escalating over a few minutes until the caregiver responds, all in your agency's voice.
3. Phoebe fixes the record
Phoebe gets the caregiver to clock in within the geofence, or logs the punch in your EHR for them when needed. Only true no-shows escalate to your team.