Phoebe confirms 9 in 10 shifts with zero work from the office.
Phoebe is the AI teammate for home care agencies that texts every caregiver to confirm their upcoming shifts and tracks every reply. The best agencies have 9 in 10 shifts confirmed automatically every week. Live in 800+ home care offices.
Live in 800+ home care offices
How HomeWell Greenville got time back on Fridays
Alyssa used to spend much of Friday checking each caregiver's schedule, sending texts, chasing replies, and recording confirmations one shift at a time. Now Phoebe gathers confirmations in the morning and sends the office a report showing who still hasn't confirmed.
“So that's really, really freed up our Fridays for sure.”
Blair Reeves, Owner
HomeWell Care Services of Greenville, NC
Phoebe handles the confirmation loop
1. Ask caregivers to confirm
Phoebe texts caregivers about their upcoming shifts. They can confirm by replying to the text or calling Phoebe.
2. Keep track of confirmations
Whether caregivers text back or call, Phoebe tracks who has confirmed and who hasn't, so your team has a clear picture of where things stand.
3. Show your team who needs attention
Your office gets a report of outstanding confirmations. Your team knows where to focus its follow-up before the weekend.