- Company
- Thema Home Care
- Website
- themahomecare.com
- Scheduling system
- AxisCare
- Hired Phoebe
- January 2026
Thema Home Care, founded by Justin Currie just outside Philadelphia, provides predominantly private-pay home care with a focus on memory care. Running scheduling out of AxisCare, the team brought in Phoebe to get more out of the schedulers they already had, and pushed weekly capacity from 1,500 to 2,000 hours per scheduler to nearly 3,000.
"With Phoebe, and with some systems and things that we've put in place alongside Phoebe, we've actually been able to get our schedulers up to almost 3,000. We have a couple that are almost at the 3,000-hour mark per one scheduler. It's given us huge leverage on what we can do."
— Justin Currie, Founder, Thema Home Care
| Scheduler capacity | Before Phoebe | With Phoebe |
|---|---|---|
| Hours per week, per scheduler | 1,500 to 2,000 | ~3,000 |
For a predominantly private-pay agency, scheduler throughput is everything. A strong scheduler at Thema used to manage 1,500 to 2,000 hours a week. With Phoebe handling the high-volume outreach and coordination, that ceiling moved.
"For us, we do predominantly private pay, which means a good scheduler, we're averaging about 1,500 to 2,000 hours a week. And with Phoebe, we've actually been able to get our schedulers up to almost 3,000."
The bigger win is what it means for hiring. Good schedulers are hard to find and harder to keep, so adding capacity beats adding headcount.
"Schedulers, traditionally, are really hard to hire and to keep and retain. What Phoebe's allowed us to do is take our really good schedulers and just kind of increase their capacity on what they were doing."
Justin is deliberate about the tools he adopts, and Phoebe cleared that bar by evolving alongside the agency.
"As Phoebe evolves, the cool thing about it is that it's evolving with us. If we have something that we need customized, we go to Phoebe and they help us out. But they're also coming up with things on their own based on all the feedback from their client base."
His bottom line is blunt.
"It's probably one of the biggest disruptive tools that I've seen so far in home care. We don't tend to jump in on tools easily. We want to make sure they're going to provide the leverage for the cost of the tool. There's a million AI tools out there now, but this is one I truly believe is going to disrupt the industry, and it's going to provide the leverage that owners are looking for when it comes to scheduling."