We’ll now automatically do the final communication and coordination for you once you find someone to cover the shift on a callout.
Just hit “Assign and Fill” on your caregiver, and we’ll send a message to the caregiver confirming that they are good to go, and also notify the other interested parties that they are not getting the shift.
Phoebe Voice 2.0
We rebuilt our voice AI pipeline based on early feedback, and are ready to start beta testing next week. It’ll be more customizable (pick from multiple voice options, or clone your own) and more reliable in accurately recording shift acceptances and rejections.
Full Conversation UI
We released the first version of a “Conversation” view for select customers to navigate through all caregiver SMS conversations from a single screen. Full release coming soon. If you want early access, just reply to let us know.
Small Improvements and Bug Fixes
- You can now Select All on the eligible caregiver finder, making it a lot faster to queue up a callout.
- We now bring in patient tags from WellSky and show them to you on the callout page.
- We now include the patient address when syncing with AxisCare.
- Improvements to searching and pagination on the caregiver table.
- You can now add more caregivers into a callout search, even after someone indicates they are available.