New Voice Pipeline + Agent Preview

Full Conversation → Generally Available

  • Phoebe now consolidates your text messages across confirmations and callouts into a dedicated conversations view

Phoebe Agent → Early Preview

  • Our scheduler assistant agent is coming soon, and we’re excited to start sharing it with you.
  • Schedulers can chat with the agent like any member of the team over instant message, and it will analyze, answer questions, and do work on their behalf to help with tasks like:
    • Finding eligible caregivers for a shift
    • Updating information in your EHR (WellSky, AxisCare, etc)
    • Initiating callouts and texting/calling caregivers

Phoebe Voice 2.0 → Beta Testing

  • We rewrote the voice pipeline from the ground up to be more reliable and steerable.
  • It’s now ready for final testing, and we are looking for interested people to try it out early.
  • Please let us know if you are interested, and it will be live for everyone in the next 1-2 weeks!

Small Improvements & Fixes

  • We now show unread statuses on messages in Phoebe, making it a lot easier to keep track of what needs your attention
  • You can now view caregiver names as last, first format across the entire app
  • Infinite scroll in conversations for smoother browsing through long histories
  • Added a close/clear option on notifications so they don’t block the UI during busy periods.