Phoebe at HCAOA Dallas
We (Justin and Dave) are going to be at the National Home Care Association of America conference in Dallas October 20th. Let us know if you are there, we would love to say hello.
Reliability and Speed
We’ve been focused this week on improving the speed and responsiveness of the Phoebe dashboard. You should now see far fewer site hangs or intermittent white screens. Please let us know if you still
Improved Caregiver Recommendation Selection
For users scheduling shifts stored in WellSky, we can now give you fine-grained control over what criteria we use to select caregivers - check for overtime and all client preference matching.
Phoebe 2.0 Testing
It took a bit longer than we expected to get everything ready to test with our new voice pipeline, but we are ready to go this week. For everyone who already wrote back, we will be in touch!
Small Improvements and Bug Fixes
- We fixed some bugs that caused certain users to have delayed caregiver syncing
- Failed SMS and voice calls are now more consistently flagged as errors
- Fixed many instances where users would see pop ups alerting them
- You can now edit shift details after you started a callout, it should be a lot iterate and adjust based on initial responses.
- Fixed a bug where some conversations were not being marked as read properly