Clock-In / Clock-Out for Home Care
Catch Every Missed Clock-In Before It Costs You
When a caregiver forgets to clock in or out, Phoebe texts and calls them within minutes, records the punch in your EHR, and only escalates the misses that really need your team.
Works with your EVV systemHIPAA-compliantSet up in days
Trusted by hundreds of home care offices nationwide
How Phoebe handles a missed punch
No app for caregivers to download. No timesheets to reconstruct on Friday. Just a quick text, and a clean record in your system.
CH
Caring Hands Home Care
Text Message · Today 10:03 AM
Hi Maria, this is Caring Hands Home Care. We don't see a clock-in for your 10:00 AM visit with Mr. Johnson yet. Are you with him now?
Yes! Just walked in, forgot to clock in 🤦♀️
No problem! I've got you clocked in at 10:00. You're all set. Thanks, Maria!
1. Phoebe spots the miss
The moment a shift starts or ends without a clock-in or clock-out, Phoebe catches it. No waiting hours for an EVV alert to surface it.
2. Phoebe reaches the caregiver
A text goes out first, then a call if needed, escalating over a few minutes until the caregiver responds, all in your agency's voice.
3. Phoebe fixes the record
Once the caregiver confirms they're on-site, Phoebe logs the punch in your EHR, like WellSky or HHAeXchange. Only true no-shows escalate to your team.
1 in 3
missed clock-ins and clock-outs are now handled by Phoebe, automatically.
Before Phoebe
“If a caregiver didn't clock in or out, we'd get a WellSky notification, and at that point, we're pounding the phones.”
With Phoebe
“One in three missed clock-ins and clock-outs is now being handled by Phoebe.”
Nate West · Owner, Heritage Homecare AZ
Frequently Asked Questions
No. Phoebe works alongside the EVV and EHR systems you already use. It watches for missed clock-ins and clock-outs, reaches the caregiver, and records the punch back in your system. No migration, no new system of record.
Phoebe connects to your scheduling and EHR data and compares each shift's scheduled start and end against the actual clock-in and clock-out. When a punch is late or missing, it acts within minutes instead of waiting for an end-of-day report.
Phoebe escalates real no-shows to your team with full context: who it contacted, when, and what the caregiver said. Your schedulers only spend time on the misses that genuinely need a human, instead of chasing every alert.
Family and self-directed caregivers are some of the most common missed punches. They live in the home and forget. Phoebe surfaces them the same way and confirms the visit, so your team isn't reconstructing timesheets at the end of the week.
Phoebe reaches out over plain text or call, in your agency's voice. There's no app to download. Most caregivers prefer a quick text reminder to a phone call from the office, and they can respond in seconds.
Days, not months. Phoebe connects to your existing systems, so there's nothing for your team to build, and we handle the implementation and training hands on.
Stop Chasing Missed Punches. Protect Every Billable Hour.
Let's talk about how Phoebe can keep your clock-ins and clock-outs clean.